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What is Screen Printing and Embroidery?  

Screen Printing: Screen printing is a method of transferring designs onto materials like fabric, paper, or plastic using a mesh screen, ink, and a stencil. The design is applied by pressing ink through the screen onto the surface, creating a sharp and durable print. 

Embroidery: Embroidery is the process of decorating fabric or other materials by stitching designs with thread using a needle or a machine. It creates textured, raised designs on garments like shirts, hats, or bags. 

 

What file formats do you accept for artwork?

For best results, we suggest sending your vector design as a PDF file. PDF’s with outlined fonts are preferred as they are easier to handle and speed up processing. Other vector formats that we prefer are AI, EPS and SVG with fonts converted to outlines. Any text not converted to outlines will be replaced with one of our fonts that most closely matches.

We also accept high resolution (300 dpi or higher) raster images at 100% print size or larger, in these formats: PSD, JPG and PNG. A lower resolution file may potentially result in a lower quality print, or placed on hold until we receive a higher resolution file. Our design team may assist you if high resolution art is not available.

Do I need to provide the design for my custom prints?

Yes, if you have a design ready in digital format, send it to us.  If you don’t have artwork, or your art is not print ready, we can create or re-create it for you for an additional fee.

How do I know if my artwork is suitable for screen printing?

The design should be sent in at 100% size to be printed.

The design must not contain more than 3 different colors.

The thinnest lines cannot be less than 1 point.

There can be no gradients, shadows or color tints.

Font size cannot be smaller than 12 point.

Inverse art and negative space text should be bold in order to print well.

Avoid very small details and intricate patterns.

Be aware of copyright laws and obtain necessary permissions for artwork to be printed.

Some colors may not print well on dark apparel, consider the color palette and apparel color when designing.

How should I prepare my files for printing?

Make sure all your files are at least 300 dpi (dots per inch).

Make sure your file is sized correctly for output. If your design is 4”x5”, you’ll want your file sized that way.

Ensure you are using CMYK color space for optimal color output.

Be sure to proofread your file.

Be sure you are not using any copyrighted images (anything you don’t have permission to print/use that is owned by someone else). If it has a watermark on it, odds are you don’t have permission to print the file. We will not print your project if you are using illegal images.

Send your PDF document with outlined fonts.

Do you offer custom packaging or labeling services?

Yes, we do offer custom packaging and labeling services! The cost for these services depends on the quantity and specific details of your order. Please reach out to us with your requirements, and we’ll provide a custom quote based on your needs.

How do I track my order?

To track your order, please contact us at info@asfinkit.com or call us at 866-327-9958. We’ll provide you with the latest updates on your order’s status and ensure everything is on track!

Do you offer eco-friendly or sustainable printing options?

Yes, we offer eco-friendly products and printing options. We are committed to sustainability and can provide environmentally conscious materials and inks for your custom prints. Just let us know if you'd like to explore these options for your order!

What should I do if I receive an incorrect or damaged item?

If you receive an incorrect or damaged item, please contact us immediately at info@asfinkit.com or call us at 866-327-9958. We'll work quickly to resolve the issue by reprinting your order and making things right. Your satisfaction is our priority!

Do you offer bulk discounts?

Yes, we do offer bulk discounts! The discount amount depends on the quantity of your order and the delivery time. The larger the order and the more flexible the timeline, the better the discount we can provide. Please contact us with your order details, and we’ll be happy to provide a custom quote!

Can I reorder the same design in the future?

Yes, absolutely! We keep all artwork on file, so you can easily reorder the same design whenever you need it. Just reach out to us, and we'll have your design ready for production.

What is the best way to care for my screen printed products?

To keep your screen printed products looking their best, we recommend washing them in cold water and turning them inside out before washing. This helps protect the print and maintain the quality of the design over time. Avoid using bleach and tumble dry on low heat or air dry for the best results.

Do you offer color matching for custom prints?

Yes, we do offer color matching for custom prints. To ensure an exact color match, we charge a $25 fee per color. This helps us guarantee that your design matches your desired color 100%. If you're interested in color matching, just let us know when placing your order!

What is the turnaround time for my order?

The typical turnaround time for your order is 2-3 weeks once the artwork is approved and full payment has been received. This allows us to ensure your order is printed and processed with the highest quality. If you need your order sooner, please reach out, and we will do our best to accommodate your timeline.

What is the minimum order quantity for screen printing?

The minimum order quantity for screen printing is 12 items. This allows us to offer high-quality prints while maintaining cost efficiency. If you need fewer than 12 items, please contact us, and we can explore other options for you.

Terms and Conditions

DISPUTES

All unsettled disputes or claims between you and ASF will be resolved through binding individual arbitration. 

LIABILITY POLICY

ASF offers a limited liability policy with exclusions to protect our customers and ourselves.

PRODUCT RETURN POLICY

ASF has guidelines and steps in place if you wish to return products that do not meet your expectations.